Tips for Operating Sustainable eCommerce Logistics

Shirtee Cloud
5 min readSep 29, 2021

As sustainability becomes more important to consumers, industries are challenged to rethink their day-to-day operations. The Warehousing and Fulfillment Services sector is no exception. Moving things across the country can impose taxes throughout the day, especially on the environment — especially the pressure to deliver goods faster than before.

The good news is that you can take alternatives and simple steps to make your fulfillment services and operations more sustainable. It is important to find a middle ground between raising consumer expectations and minimizing environmental impact.

Reduce reuse recycling

The three R are known almost religiously in environmental communities, and this is for a good reason. Reducing, reusing, and recycling are great principles for living and running a business.

The first step is to reduce the amount of material wasted throughout the operation. An environmental audit can help you identify areas of excess waste that need to be reduced. This is followed by the reuse of defensive material from one delivery to another. Things like wooden pallets, plastic bags, or packaging bubbles are excellent materials for frequent use.

Finally, find areas of operation where waste can be recycled. Again, take a look at your plastic output. You may also consider using reusable packaging and materials that the customer can recycle after delivery.

Use data on the road

One of the best ways to help the environment is to maximize delivery trips as much as possible. For example, if you are sending three packages in one place, you may want to send all these packages in one truck.

Sounds obvious enough, but more data can be obtained to optimize delivery services. Some apps allow customers to specify when they will come home to receive a package. For example, they reduce wasteful travel to empty houses.

Finding data on where your packages are delivered and how efficiently they are being received can reduce the carbon footprint of your logistics operation.

Pop-up warehouse

How can you deliver goods on time across the country while minimizing the carbon footprint of the delivery truck? The answer is simple: use a pop-up warehouse.

The Pop-Up Warehouse is a temporary storage house for products. They are helpful for times when orders are unusually high, such as during the holidays.

You can become more efficient in your delivery services by investing in pop-up warehouses at strategic locations across the country with strategic times of the year.

Also Read: Warehousing And Fulfillment Services to Enhance Your Business On eCommerce Platform

Alternative vehicles and fuel

Older, gas-powered vehicles are a major cause of pollution. If you are looking for an eco-friendlier logistics plan, consider updating your vehicles and refueling options. This can be a big expense, but newer vehicles will save you more money over time because they are more efficient on gas.

Also, consider gasoline on biofuel and diesel fuel on gasoline. The gas engine is not stellar for the environment, but it is greener compared to the diesel engine. For any small business, outsourcing labor can be extremely rewarding. The warehouse fulfillment, or third-party logistics company recruitment, can do the tedious task of shipping and help you focus on the company’s bigger picture.

However, this dynamic can be challenging for any business owners who are unaware of it. The relationship between you and 3PL is important for the success of your business. But what happens when this relationship becomes tense, awkward, or ineffective?

Having an unfruitful relationship with your 3PL provider can hurt your business. Here are some reasons why this relationship may break up and tips to make it better.

Lack of communication

Lack of communication is the most common cause of bitterness in any relationship. This is especially accurate in a business setting, which requires constant and effective communication to maintain smooth operation.

From the beginning of this relationship, it is important to establish a strong communication foundation. Meet your expectations and ask a lot of questions. Some of the important areas for nail reduction include:

· What kind of 3PL services are provided?

· Success Metrics and Goals — Set specific results that 3PL can accomplish

· Increased processing in case of errors

· How future communications will be handled

How future communications will be handled

Data transfer is also extremely important.

For example, a business owner must always disclose the weight, size, number of products delivered, and all data related to average inbound and outbound shipments. The warehouse and shipping services must estimate received and outbound order turnaround time to determine actual expectations.

As the operation continues, stick to the expectations set by the first meeting. Keeping all lines of conversation open and efficient will make a successful relationship with your 3PL provider.

Improper relationship manager

Having a relationship manager is essential for the success of this relationship. Having a point of contact can make conversation faster and more efficient. This person is liable for measuring the success of fulfillment warehouse services, making decisions, and seeking solutions to futuristic problems.

When a business transforms from in-house warehouse operations to using 3PL, it is common for a previous warehouse manager to be a relationship manager.

While this makes sense from a business standpoint, it’s worth noting that these two jobs have very different responsibilities. The skillset required for a relationship manager includes communication, discussion, and collaboration. Thus, the warehouse manager is liable for an effective relationship with the customers.

His working knowledge will give him a significant advantage in this role. That is to say, the transition will be important for this person and may require additional training.

Misunderstanding of operation

Another common reason for breaking a 3PL relationship is a simple misunderstanding. Communication, as discussed above, is the key to resolving this issue. For example, if an expected rejection of a charge or service arises randomly, it can create tension between the business and the delivery service.

The Warehousing and Fulfillment Services need to understand the scope of the business they are doing fully, and so on. It is very important to do the necessary research and discussion before signing the contract, and the relationship is forged.

Get a feel for the company culture and its goals, and see if it aligns with your own business. Ask about the corporate structure of the distribution network. Discover their strengths and weaknesses, and expose yourself. This will help you find out if 3PL is right for your business or better to keep searching.

Having all the business information on the table before the deal is done can save the world of stress in the future.

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Shirtee Cloud

Shirtee.Cloud provides integration for eCommerce system to import and sell on demand printed products on their own store. With Designer / Dropshipper Support.